TERMS AND CONDITIONS
By accessing and using the Tissya website, browsing, placing orders, or engaging with any of the services provided herein, you acknowledge and agree to these Terms and Conditions, which form a legally binding agreement between you, the customer, and Tissya, a brand committed to offering trendy and quality fashion products. All orders placed on this website are subject to acceptance and availability, and you confirm that all personal and contact information provided, including your name, shipping address, email, phone number, and payment details, is accurate, complete, and up-to-date, as any errors or omissions may result in delays or inability to deliver your order, for which Tissya cannot be held responsible.
All orders are shipped with free shipping, regardless of the number of items purchased, and delivery typically occurs within 4 to 10 business days, depending on the customer’s location, whether domestic or select international locations. While we strive to meet these timelines, delays may occur due to courier issues, holidays, or other unforeseen circumstances beyond our control. After your order is shipped, you will receive a tracking link on WhatsApp, and it is your responsibility to monitor the status of your shipment. If the order is not received within a reasonable period, you must notify Tissya promptly, otherwise, we cannot be held responsible for lost or delayed shipments.
Refunds and exchanges are not provided, except in cases where the product is not delivered or is damaged, defective, or significantly different from its description, and such issues are reported to Tissya within 24 hours of delivery, after which we will make reasonable efforts to resolve the matter, though replacement or refund is not guaranteed, as products may be lost or mishandled during shipping, and we incur financial risks that prevent general returns.
The content on the website, including text, logos, product images, designs, and other materials created by Tissya, is the exclusive property of Tissya and may not be copied, reproduced, distributed, or used without prior written permission, while images or references obtained from external platforms, such as Pinterest or other online sources, are used solely for inspiration or representation, and Tissya does not claim ownership over them. By accessing and using the website, you agree to use it responsibly, not to interfere with its operation, disrupt its functionality, hack or attempt to access unauthorized areas, or misuse the website in any way, and any such violations may result in legal action and termination of access.
Tissya reserves the right to modify, update, or amend these Terms and Conditions at any time without prior notice, and your continued use of the website signifies your acceptance of any changes, amendments, or updates made to these terms, and it is your responsibility to periodically review them to stay informed. All disputes arising from your use of the website, any orders placed, or these Terms and Conditions shall be governed by Indian law, and you agree to submit to the exclusive jurisdiction of Indian courts for any claims, disputes, or legal proceedings.
By placing an order or interacting with Tissya through the website, you also acknowledge and agree to the Privacy Policy, which explains how your personal information is collected, processed, stored, and protected, and by using the website, you consent to the collection and use of your information as outlined therein, including order processing, shipping, customer support, and notifications via WhatsApp or email.
You further acknowledge that while Tissya makes every effort to ensure a safe and secure shopping experience, we are not liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of data, profits, or business opportunities, arising from your use of the website, failure to receive an order, or any issues with products purchased, and you agree to assume all risks associated with using the website and its services.
These Terms and Conditions are intended to create a clear, fair, and transparent framework that governs your interactions with Tissya, protects both your rights as a customer and the rights of the business, and ensures that all orders, whether domestic or international, are processed and fulfilled according to the policies outlined herein. By accessing, browsing, or placing an order through the Tissya website, you confirm that you have read, understood, and agreed to these Terms and Conditions in full, and that you accept the limitations of liability, the rules governing refunds and exchanges, the shipping procedures, the handling of personal data, and all other terms set forth above, thereby forming a complete understanding between you and Tissya regarding your use of the website, your orders, and your interactions with the brand, and you acknowledge that these terms supersede any prior agreements, communications, or representations, whether written or oral, relating to the subject matter herein.